Oracle Database Support

Expert Oracle Database Support from independent, award-winning consultants

Oracle Database Experts

Oracle Database Experts

As a trusted Oracle Partner, we provide expert Oracle database support and consultancy across all versions, including 19c. Our comprehensive end-to-end services are carried out by our team of experienced, fully-certified Oracle DBAs.

As a trusted Oracle Partner, we provide expert Oracle database support and consultancy across all versions, including 19c. Our comprehensive end-to-end services are carried out by our team of experienced, fully-certified Oracle DBAs.

We’ve been helping our clients get the best out of their databases since 2002, working closely with them to understand their needs and deliver cost-effective, tailored solutions which fully meet their requirements. We’re also flexible and can either carry out work in its entirety on your behalf or simply give your existing internal resource a helping hand – we even offer training as part of our services if desired.

Our Oracle Database Support Services

Managed Services

We’ll adapt our services to your individual needs, agree service levels and commit to them, all for a fixed fully inclusive price with no surprise fees. Our Oracle DBAs are available whenever you need them, whether it’s within office hours or 24x7x365, on-site and/or off site, giving you absolute peace of mind. Our proactive support is key to spotting potential issues before they affect your operations.


Our Oracle consultancy services cover every aspect of database management, including installations, migrations, licensing, performance optimisation and more. No matter your requirements, you can rest assured your database environment will be safe in our capable hands, with our consultants involved in every stage of the process.

Health Checks

Our in-depth, independent health checks can be included in your support agreement or carried out on an ad hoc basis. We’ve been conducting Oracle health checks for many years and have refined our process to make it as efficient and effective as possible, whilst producing concise and informative reports to drive improvement.

Performance Monitoring & Tuning

We’ve developed our own next generation tool for Oracle environments which provides us with near real-time and historical performance monitoring, troubleshooting, and root cause analysis. This unique tool – developed by DBAs for DBAs – also gives us the ability to track trends and catch potential issues before they become a problem.

Patching & Upgrades

Trust our certified Oracle consultants to keep your environment up-to-date and protected with the latest patches and upgrades. Our best practices have been refined over many years of practical experience, so we are able to mitigate as much risk as possible and ensure all appropriate preparation is undertaken.

Oracle License Review & Optimisation

We’ve been helping organisations navigate the complexity of Oracle licensing for years. Our comprehensive estate reviews and pre-audit services can help you ensure compliance and highlight any potential licensing grey areas.

Oracle Cloud

Our Oracle Cloud certified DBAs have a proven track record of delivering smooth transitions to Oracle Cloud to help clients improve scalability and flexibility whilst reducing costs. We’ve been carrying out database migrations for many years across different platforms, versions and architectures and have developed a best practice approach which makes the process as simple as possible for you whilst minimising downtime.

Oracle Database Extended Support

Check out our Extended Support Roadmap to find out when support for your Oracle database version expires.

Oracle Database Appliance (ODA)

We are one of only three Oracle Database Appliance (ODA) focus partners in the UK. These simple, optimised and affordable appliances can help streamline your environment (and license costs).

  • Simple: With everything you need pre-integrated in a single box – including software, server, storage and networking – it takes less than an hour to set up an ODA.
  • Optimised: All ODA variants are flash-based and designed to run Oracle Database and database-centric applications with outstanding performance. Plus, it’s optimised for the cloud, future-proofing your investment.
  • Affordable: ODA is a fraction of the cost of a build-your-own system and offers capacity-based pricing. That means you only pay for what you need when you need it.

As an Oracle Gold partner, we can help you to choose the right ODA configuration for your organisation’s needs and help you realise the performance benefits and cost savings that come with it.

Disaster Recovery for Oracle Standard Edition

We work in partnership with Dbvisit to help users of Oracle Database Standard Edition (SE), Standard Edition One (SE1) and Standard Edition Two (SE2) cost-effectively protect their critical data infrastructure and get more out of their existing investment. Dbvisit Standby is a reliable solution which protects from hardware and logical failures, natural disasters, human error and outages.

Need advice or support with Oracle? With us, you’re guaranteed to receive the highest standard of service.

Recent Projects

Forth Ports Database Migration

Forth Ports Database Migration

Oracle licensing is notoriously complex, which is why – when Oracle approached Forth Ports for a license audit – they turned to The Database Experts

AG Barr Disaster Recovery

AG Barr Future-proofed Oracle Estate

Having supported a customer for several years, Xynomix were engaged by our partner Swisslog; tasked with designing a solution that provided a future-proofed approach for

Forth Ports Oracle Estate Review

Forth Ports Oracle Estate Review

Forth Ports contacted Xynomix about an upcoming licensing review conducted by LMS. Forth Ports wanted to ensure they reviewed in flying colours and confirm that

Success Stories

RBWM Oracle Estate Review

The  Royal Borough of Windsor and Maidenhead (RBWM) is a unitary council in Berkshire, England.  We  first started working with Xynomix in 2017. At  the time

Cloud Blog Post

Root-5 Migrate to Oracle Cloud

About Root-5 Software solution specialist Root-5 Solutions has been delivering a portfolio of efficiency-driving products for equipment management, compliance management and workflow digitisation services since

A Large Unitary Council Implements RAC

A Large Unitary Council Implements RAC

The challenge A large local authority had implemented a mission-critical Oracle Real Application Cluster (RAC) used for revenue and benefits systems The environment needed to


Protect your databases

If you’d like to know more about the security services we offer or would simply like peace of mind that your current database security setup is adequate, get in touch with us for a no obligation chat.

Get Oracle Database Support now