Expert Database Advice
Oracle Database Managed Service
Reliable management of your Oracle estate from a trusted database partner
Fully managed services that safeguard your critical Oracle databases
Our Oracle database managed service is built around your requirements. Based on over two decades of experience, we deliver a service which will ensure the uptime and recoverability of your critical Oracle environments. Using our knowledge and your key business objectives – such as Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) – we structure our managed service to not only meet these requirements, but go beyond and provide improvements that will enrich your Oracle estate.
Leading Oracle database management
Reliable maintenance of your Oracle estate
With a flexible approach to delivering our Oracle database managed service, we will work with your business to define specific requirements. Our Oracle DBA managed services may involve taking total ownership of your Oracle estate. Or, it could simply be working alongside your technical staff; becoming an extension of your existing team or offering Oracle managed cloud services.
Comprehensive database managed services for your Oracle environments
Ensuring reliable Oracle performance through expert database management
As an Oracle database managed service provider, Xynomix provides guarantees around uptime and performance. Utilising the extensive experience of our Oracle consultants, we ensure that your databases remain available. Our Oracle DBA consultants have in-house tools, specifically designed to maintain Oracle databases.
This has been confirmed with 97% of customers renewing for more than 10 years. The service is scalable to meet the needs of various businesses, from SME to Enterprise companies. We are also a trusted database partner for ISVs, ensuring greater software application performance with improved database stability.
What is an Oracle database managed service?
Designed to keep systems performant and reduce strain on internal IT resources
A database managed service is described as: an outsourced service to a company with specific expertise in maintaining business systems, anticipating needs and preventing business interruption whilst improving day to day business operations.
As far as we’re concerned, our Oracle database managed service ensures that your systems are running immaculately, to reduce strain on your business. Whether you’re looking for assistance with on-prem databases, or you need Oracle managed cloud services, we can be there for you 24/7, 365 days a year. So if you need assistance with Oracle database management, get in touch with Xynomix today!
How we provide Oracle database managed services
Bespoke Oracle monitoring from the database experts
With our team of highly specialist Oracle consultants, who are experienced in all areas of industry including finance, retail, security, manufacturing and communications to name but a few. Being UK based you will be dealing directly with our consultants any time, day or night; ensuring your issues are dealt with by an Oracle professional.
Xynomix leverages the cloud for all operations, ensuring our systems are always available to safeguard yours 24/7. Our in-house developed monitor has been designed by technical experts specifically to support Oracle database, which includes:
- Fortified Security Through Point-to-Point Encryption
Sleep soundly knowing your sensitive database metrics are shielded with end-to-end encryption. This robust security measure ensures that data in transit remains confidential and tamper-proof, exceeding standard security protocols and providing you with the highest level of protection for your valuable information. - Seamless Integration with Agentless and Non-Intrusive Monitoring
Our sophisticated monitoring operates without the need for intrusive agents installed directly on your database servers. This means a cleaner, more stable environment, eliminating potential performance overhead or security vulnerabilities associated with agent deployment and maintenance. We gain deep insights without adding complexity.
- Lightweight Operation with Minimal Bandwidth Consumption
Our monitoring solution is engineered for efficiency, consuming exceptionally low network bandwidth. This ensures that your critical network resources remain dedicated to your core business operations, avoiding any performance bottlenecks or additional costs associated with excessive data transfer. - Unwavering Uptime with Proactive 24×7 Monitoring and Intelligent Alerting
Our dedicated team of Oracle experts and our intelligent monitoring systems work tirelessly around the clock to identify and address potential issues before they impact your operations. This proactive approach, coupled with timely and informative alerts, ensures maximum uptime and business continuity. Ultimately, our monitoring is able to minimise disruptions and maximise productivity.
- Empowering Insights with Near Real-Time, Zero-Impact Statistics
Gain a clear and immediate understanding of your database health with near real-time statistics covering performance, space utilisation, and recoverability – all without placing any discernible load on your Oracle environments. This invaluable data empowers you to make informed decisions, optimise performance, and proactively plan for future growth. - Future-Proof Flexibility Across Your Entire Oracle Landscape
Whether you’re running legacy Oracle versions or embracing the latest cloud innovations, our monitoring services are designed to be completely OS and Oracle database version agnostic. This comprehensive support ensures consistent, high-quality monitoring across your entire Oracle footprint, simplifying management and providing a unified view regardless of your infrastructure evolution.
Your trusted Oracle database partner
By choosing our bespoke Oracle database managed services, you’re not just getting system monitoring. You’re gaining a proactive partner dedicated to the security, stability, and optimal performance of your mission-critical Oracle databases. Our expert technical support, combined with our advanced monitoring capabilities, provides you with the confidence to focus on your core business objectives.
Performance & ROI
Our expertise optimises your database for speed and efficiency, improving application performance and providing a strong return on your technology investment.
Read moreEnhanced Security
We implement robust security measures and ensure compliance, protecting your critical data and reputation.
Read moreRapid Issue Resolution
The capability of 24/7 support ensures quick responses and minimises disruption in case of any Oracle issues.
Read moreLet us manage your Oracle databases
OMon is our bespoke developed Oracle database monitoring tool
Peace of mind for your Oracle databases
OMon is a monitoring plugin developed as part of the extensive suite of tools that comprise our Oracle managed service. Essentially, OMon is a platform and version agnostic database performance and availability tool. It works on both Enterprise and Standard Edition Oracle databases. Its primary function is to provide our Oracle consultants with real-time performance metrics that survey the health of your systems.
This allows our Database Administrators to quickly investigate, identify and resolve performance bottlenecks. In addition to the real-time investigation, OMon also has the facility to perform historical trend-based analysis, giving early warning of resource. Similarly, it can spot application issues that could affect system performance or availability.
Need 24-hour management of your Oracle databases?
We can provide round the clock cover
It’s not uncommon for our clients to opt for 24/7 database monitoring. This ensures we capture, notify and resolve any Oracle database issues before they escalate. Thus, moving to a 24/7 active management service is highly recommended, and a very simple process. Whether your business is growing, or you have critical databases, Xynomix can provide you with out of hours Oracle support.
Additionally, our team can assist you with a move to 24/7 cover with a quick phone call or email. The very same dedicated team then ensures reliability and operation of your Oracle systems around-the-clock.
Benefit from an Oracle Partner
Elite Oracle database support from a trusted partner
We are a dedicated database services provider and a proud Oracle Partner, offering significant advantages to our customers. Our Oracle Partner status signifies certified expertise in Oracle database technologies, ensuring knowledgeable and reliable service. By staying current with Oracle’s latest advancements, we provide clients with the best practices and solutions for their environments.
Choosing us as your Oracle database partner means benefiting from our direct vendor relationship, which often leads to quicker issue resolution and more effective guidance. Our commitment to quality, inherent in Oracle Partner status, assures you are working with a trusted and recognised provider.
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Supporting SMEs with Oracle database managed services
What are the benefits of an Oracle database managed service?
Having an Oracle Managed Service with Xynomix yields a range of benefits. Primarily, enabling your business to reduce operational cost, conserve capital budget and lower IT expenditure; whilst improving business-as-usual operations. This causes your Oracle estate to perform more efficiently, with immense resilience and recoverability. This is achieved through:
- Outsourcing the responsibility of Oracle administration, maintenance and security for 24/7 operation; freeing up your internal Oracle resources to focus on strategic innovation.
- Providing rapid scalability to support and manage growth spurts, or the additional technical knowledge to assist in the continual development of your Oracle systems. Effectively, Xynomix becomes a flexible extension to your IT team by supply skills in Oracle database management.
- Minimising detrimental and expensive downtime, by improving system availability of your Oracle estate; with our proactive and Oracle dedicated monitoring tools.
- Assistance with vendor management being an interface for 3rd parties:
- My Oracle Support (MOS) – Ensuring Service Requests (SR) are managed and resolved promptly.
- Independent Software Vendors (ISV) – Supporting you with application issues, which requires in-depth technical knowledge of Oracle.
- Data Centre Outsourcing (DCO) – Assisting your DCO to identify and resolve infrastructure issues which are affecting your Oracle estate.
- Regular Oracle database health checks are included within your Oracle managed service. This provides a system-wide review of your critical Oracle environments. This is a comprehensive report with performance and data trending analysis, with best practice recommendations on areas for consideration or improvement.
What if I require 24/7 management for my Oracle databases?
This can happen due to several reasons:
- Customers may require extended access and support
- Your business has grown to include international or worldwide markets
Moving to a 24/7 operation for your systems can trigger an array of complications. This may include extending your support structure and technical teams. Xynomix can assist in the switch process with 24/7 database monitoring, ensuring your Oracle systems are resilient and available around the clock, without major investment in staffing or expensive monitoring tools. Our service comprehensively covers your system and is backed up by an extremely responsive and dependable team of experienced Oracle professionals, 24/7.
Do I need to recruit an Oracle Database Administrator?
When a member of your Oracle DBA team leaves for whatever reason, this can result in a lot of time and investment; finding a suitable replacement. This can sometimes be without any notice period, leaving your business at risk. Xynomix can help you through the interview process, ensuring you obtain the best candidate. Alternatively, Xynomix can also take over that responsibility quickly and efficiently, giving you confidence that your Oracle databases will be fully available and well-maintained. Subject to certain factors, this can often be beneficial to your business, due to better cost-effectiveness.
Can I get help with Oracle database support?
Are you taking on a new product, or have a legacy application that runs on Oracle; but have limited in house skills?
An Oracle Managed Service will provide you with assurances the Oracle database environment is built and configured for optimal performance and resilience.
This is achieved by Xynomix via an in-depth database onboarding process, utilising Xynomix’s team of Oracle professionals. These skilled Oracle DBAs have the knowledge and experience to identify known issues affecting production databases. Meaning they are able to provide best practice recommendations on how to resolve them. Then, following a structured change control process, these recommendations can be implemented. In turn, this minimises the possibility of costly downtime.
My Oracle estate is growing, how can Xynomix help?
If your business is going through a period of growth and requires additional Oracle Database Administrator resources to assist in the transition, our Oracle Managed Service can help. Here’s how:
- Take some/all of the load from your internal Oracle team, allowing them to focus on improvement projects.
- Provide additional support to meet the changing needs of the business i.e. 24/7 or holiday cover.
As your Oracle database managed service provider, Xynomix offer database services that can be tailored to meet the growing needs of your business. Whether that is 24/7 or 9-5 cover for both production and non-production Oracle environments. As an Oracle managed cloud services provider, we also offer expert Oracle support on-prem or off-site in Oracle Cloud Infrastructure.
How can Xynomix help achieve and maintain my company's compliance?
Xynomix is ISO 27001 and Cyber Essentials certified. We understand the need to ensure that your Oracle estate meets the industry standard for database security, high availability and disaster recovery.
An Oracle database managed service from Xynomix can be used to ensure the very best industry practices are implemented and maintained. Our team of professionals have worked in sectors including national security, financial services, telecommunications and retail.
We have a proven track record working with local government, and the NHS to provide a quality managed service. This ensures that all Oracle deployments meet the requirements specific to your industry.
FAQs for partners looking for an Oracle managed service provider
How does a partnership work with Xynomix?
With a proven track record, the Xynomix approach is to work with a partner to understand your business requirements, and adapt our Oracle database managed services to meet the needs of the end-customer. Essentially, this is achieved by building good communication within the partnership, listening to our partners and identifying areas where Xynomix can provide value to your service.
Additionally, the key to any good partnership is flexibility. Thanks to our vast experience as an Oracle MSP, we appreciate each partner’s needs are different. Xynomix has therefore developed mature and transparent processes to ensure that our partners are fully involved in all aspects of service delivery.
With regular partner reviews, and assistance with customer administration, Xynomix can assist Channel IT Partners. Our expertise means that we can provide excellent Oracle database managed services to your end-customers. Contact us today!
What expertise can you offer?
- Database Administration – Our database administration provides a tailored monitoring solution to ensure your end-customers environment is available and maintained to the highest industry standards.
- Installation & Configuration – Scope, design and build Oracle database environments meeting your end-customers requirements. Our database architecture guidance takes into account scalability and reliability.
- Performance Tuning – As an ISV, we can assist you in identifying, and fixing any performance issues. Database performance analysis is even easier with our unique performance plugin, OMon.
- Disaster Recovery & High Availability – These resilience strategies are often confused with each other, but Xynomix’s Team of Oracle professionals can provide database resilience ensuring solutions meet any RPO and RTO.
- Licensing Reviews – With many years of working with Oracle licensing, Xynomix can assist in performing Oracle Environment Reviews of your end-customers estate; high light areas of concern. Providing solutions or workarounds to ensure your end-customers are fully compliant.
I only need limited assistance with Oracle, how can you help?
Xynomix can provide as much, or as little assistance required to achieve your goals.
The Oracle database managed services we offer make life easier for end-users and channel partners alike. As our Oracle professionals can work alongside your internal teams, providing the additional resource for support and expertise, becoming an extension of your business.
This can be to assist you in growing your existing customer base, or expanding into new markets and building sales opportunities.
