Holiday and Sickness Database Cover

Cover your entire estate or just a select few.
24x7 expert database support and cover.

Keep operations running smoothly while your DBA's are away

Keep operations running smoothly while your DBA's are away

Expert DBAs on hand to cover your absent staff seamlessly, during your teams holiday and sickness periods – or a prolonged absence.

Keep your business-critical systems running smoothly. Xynomix have the DBAs you need to cover your entire estate or just a select few.

Expert DBAs on hand to cover your absent staff seamlessly, during your teams holiday and sickness periods – or a prolonged absence.

Keep your business-critical systems running smoothly. Xynomix have the DBAs you need to cover your entire estate or just a select few.

Managed Database Service vs Internal DBA Shield on Server

How we help

Our service gives you some simple guarantees:

  • Pre-holiday system check and hand-over
  • Post-holiday report and hand-back
  • Immediate response to unplanned sickness or absence

How does this work for you

Throughout the time we cover your team, you get:

  • Daily checks
  • Problem identification and rectification
  • Incident response and resolution
  • Access to our expert technical team

Other services available from Xynomix include:

  • Consultancy
  • Monitoring software installation
  • Patching and upgrades
  • System and database audits

    Out of Hours Support Service

    Not all businesses run from 9-5, and neither do our technical team.

    Our out-of-hours service delivers seamless supervision, guaranteeing your estate continues to run smoothly throughout the night.

    Powered by PulseTM, our dedicated database monitoring tool, our technical team keeps your estate under tight supervision in your absence.

    So, whether it’s evenings, weekends, bank holidays – or all three! – our round-the-clock database support service has you covered.

    Our Out of Hours Team

    Key benefits of Holiday and Sickness DBA Cover:

    • Access to our technical team
    • Complete peace of mind, whoever we cover
    • Fixed fee, with no hidden costs
    • Get more from your existing database and infrastructure investment without spending more money
    • Improve employee retention by providing top-cover for your existing DBA and technical staff
    • Know what your system is doing with regular, proactive database assessments combined with 24×7 monitoring.
    • No 1st or 2nd line support you are straight through to a 3rd line highly experienced technical consultant
    • No business interruptions
    • Sleep well at night knowing critical systems are monitored around the clock
    • Tap into the collective experience of our entire senior DBA staff for a fraction of the cost of a single consultant.
    • Watch system performance improve while critical incidents dramatically reduce downtime
    We support the following database technologies:

    SQL Server

    Oracle

    Multi-Cloud

    Supported by Xynomix
    Tesco
    boots logo
    Northern Rail
    entertainer
    Saint go bain
    trelleborg
    National Blood Service
    crossrail
    essex police
    premier foods
    kent police
    AG Barr
    Home Bargains
    euro car parts
    NHS Royal Devon & Exeter
    SIG
    walgreens

    What our customers say

    Our customers rated us

    5/5
    1 %
    of projects delivered on time & satisfied
    1 %
    customer managed service renewal rate
    1 %
    of customers ranked us as 'excellent'

    Talk To An Expert About Holiday And Sickness Database Cover​